Services

The range of services that we provide is both diverse and comprehensive, and because we operate nationally we are able to advise clients on the best locations across the UK for their research.

We pride ourselves on the quality of our work, and all of our interviewers (both face to face and telephone) are trained to the MRQSA standard. A minimum of 10% of all interviews are validated and 100% are edited to guarantee the accuracy and integrity of the input data.

Face to Face

In-home ~ In-store ~ In-Street ~ all types of Events and Exhibitions

Flow Counting

Traffic Counts ~ Pedestrian Counts ~ Store Exits ~ Public Transport ~ Tourism & Attractions

Post Code Collecting

Business/Franchise Planning ~ Customer Origin Determination ~ Licence Applications ~ Catchment Analysis

Hall Tests

New Product Development ~ Taste Testing ~ Design Evaluation ~ Advertisements ~ Film/Media Trailers ~ Pre-recruited Session Tests

Mail Outs

Tenant Satisfaction Surveys (to STATUS methodology) ~ Staff Surveys ~ Customer Satisfaction Surveys ~ Pre-Survey Awareness Communications

Focus Groups/ Depth Recruitment

We use specialist interviewers to recruit respondents whether they be consumers or professionals in both our telephone unit and in field ~ This results in high levels of attendance for group meetings

Data Processing

All inputs are subject to rigorous batch control ~ Outputs are provided in any required format