Quality Assured

Our commitment to the provision of a Quality Assured Service is evidenced by the fact that we are certificated to ISO 20252:2006 (the MRQSA Market Research Industry Standard). In addition we are signatories to the MRS Company Partner Quality Commitment and have been awarded Investors in People status.

When you use a MRQSA accredited research service provider you can be confident in the knowledge that its practices and procedures are uniform throughout – no matter who the client; and no matter what the project entails. A MRQSA accredited research service provider such as PH Research Services Ltd is subject to the most rigorous controls and to independent external auditing. We believe that because we demonstrate our dedication to providing a quality service, and because we subject our processes to thorough external examination, our UK based and our International clients can be confident that the work we do for them will be of the highest standard.

Some Things Our Clients Have Said About Us

Telephone Quantitative Survey “superb”
When our Telephone researchers completed a survey for a major UK Energy company so quickly and efficiently that our client was able to complete well ahead of schedule, our client said that project “ran really well” and was even “superb”.

Hall Test “efficient”
When the “Taste Test” we organized for a major UK Food manufacturer at short notice was completed ahead of schedule, they praised us for our “Efficient and responsive service”.

Focus Groups “recommended”
The Focus Groups of Driving Instructors we recruited went so well, our client (an international research consultant) praised us for the “fantastic service” – wishing that all her jobs “ran so smoothly”. “I would definitely recommend you to others”, she added – And she did.

Complementary Therapies Survey “complimented”
“Spot on”, our client remarked when we organized his Qualitative Study into the use of Complementary Medical Therapies.

Motobility Groups “great turnout”
“I thought you did an incredible job of organising the groups”, commented another client for whom we worked on a “Motobility Study” – adding – “We got a great turnout and I was very impressed at how fast it took to fully recruit them”.

Best Value for BVPI – Head and Shoulders Above the Rest for STATUS
We work closely with many Social Housing providers in connection with their BVPI and STATUS surveys and are pleased to receive comments like:
“Excellent job done yet again.”
“We are so confident in your handling of these surveys… it takes a weight off our shoulders.”
“Brilliant – Completed ahead of schedule again.”

Some Recent Projects

Recruitment of Groups for a Law Society Survey;
Qualitative Research Project with senior executives from the MOD and Business with regard to studies into Terrorism;
Recruitment of Groups in sensitive areas such as respondents with disabilities;
A coastal safety awareness pre and post survey involving 1000 respondents (adults and children) for a national advertising campaign;
A series of multi-faceted integrated surveys concerning shopping centres across the UK collecting data from many thousands of shoppers;
Multiple on-going Social Housing surveys.